Here’s what you can expect from Fresh Designs White Glove Service:

On-Time:

Your installer will connect by text to let you know when they are on the way to the Check Measure & Install Appointment.

Respectful of Your Home:

We understand that your home is your sanctuary and are mindful of maintaining a clean and organized work environment. Installers will change their outdoor shoes to inside shoes at your front door and use drop cloths to keep all tools neat and organized. In addition, installers are mindful of ladders and tools and care for your home.  

Premium Installation & Blinds Removal:

Your installers will remove and dispose of your existing window treatments and keep the area clean. If your window treatments are installed into concrete, they will use a hand-held vacuum to eliminate dust in your home.  

Excellent Communication & Guidance:

After installing new window treatments, your installer will go through each blind with you to ensure you fully understand how the lifting system works.  Installers always leave time to answer any questions that you may have about your new window coverings so you feel comfortable using them on day one! 

Premium Technical Setup:  

Installers will use the Hunter Douglas App to set up your motorized window coverings. They’ll show you how to customize scenes and schedule your new window coverings so they open and close at the touch of a button according to your lifestyle. 

Professional Steaming for Custom Drapery:

All custom drapery will be steamed onsite and tied back to achieve the perfect shape and drape! You will receive drapery tie-backs, and your installer will explain how to train the drapery so that your beautiful new window treatments look impeccable and stay in excellent shape for years.

Friendly Service:

Fresh Design’s installers will ensure you feel comfortable at every step. Our installers all happen to have a great sense of humour, so don’t be surprised if your installation process is more fun than expected.